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FAQs

FAQs

  • What is physical therapy?

    Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians. Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.

    While every patient’s condition and pain is unique, your physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels. The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

  • How do I know if physical therapy will help me?

    Together, we can discuss your individual condition and the best treatment options for care to help you determine the most appropriate course of action and if physical therapy will be the right choice for you. Contact us today to discuss your current condition and schedule a consultation if you choose.

  • Can I go to any physical therapy I choose?

    As a patient, you have the right to receive physical therapy at any facility you choose. At REHABILITY, you will receive the highest quality care in a relaxed, friendly environment.  We pride ourselves on providing a positive, encouraging experience with well-trained, compassionate staff.  We are confident in our ability to help you achieve your health goals, so you may resume an active lifestyle.

  • How do I schedule an appointment?

    Our scheduling process is easy and we try to offer the most convenient appointment times for you.
    We have morning and evening appointments available to best accommodate your busy schedule.
    While we encourage patients to schedule their appointments in advance to assure availability, you may certainly arrange your appointments day-to-day for flexibility. Please do not hesitate to call our office with any further questions.

  • What should I bring to my first appointment?

    Please have your insurance card available when you call. This will allow us to verify your insurance benefits and provide you with the details of coverage for our services, prior to the onset of care.

    To bring on your first visit:

    • Any prescription for physical therapy from your referring physician, ARNP, or PA (if available).
    • Insurance information including drivers license (we will make a copy of your cards).
    • Print out the patient forms, fill them out, and bring them with you (if possible).
    • In case of a motor vehicle collision, we will need a copy of your insurance policy, case number and case manager’s phone number (if available).
    • Please arrive 15 minutes early to complete any remaining paperwork, so we can maximize your  evaluation time.
    • Please wear comfortable clothing that allows easy access to your problem areas.
  • Will it hurt?

    Physical therapy is not meant to hurt, but to relieve pain. However, as we work to restore your mobility, pain levels at times can fluctuate, as you get acclimated to treatment.  You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Ongoing communication with your therapist will help minimize any discomfort and key to an optimal recovery.  We monitor your progress on a daily basis, so the feedback you provide your therapist will be very important should we need to modify any aspect of your treatment plan, based on your individual needs.

  • Does insurance cover my treatment?

    Yes, in most cases it does. Our office will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy. For more information, please do not hesitate to contact our office.

  • What if I don’t have insurance?

    For patients who do not have insurance or a health benefit plan we do not accept, we offer a fee-for-service schedule based on the care you receive, due at each date of service.  Upon consultation, we are happy to discuss the cost of care based on your individual needs and any treatment options you may choose.

  • What type of payment do you accept?

    We accept cash, check, debit card, and credit card.  We are happy to discuss payment options as well.
    It is our policy that payment is made at the time of service. In most instances, your insurance benefits will be determined prior to your first visit and you will be informed of any out-of-pocket costs you may be responsible for.

  • What do I wear?

    Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

  • How long will my therapy sessions last?

    Typically, the first session lasts for 1 hour 15 minutes. Each session after that may be 45-60 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.

  • How many sessions will I have?

    Each patient’s diagnosis and treatment plan may be different, so following an evaluation, your therapist will develop a plan of care that is right for you. Your plan of care and number of visits will be determined during your first visit and explained to you by your physical therapist.

  • What types of education/training do your therapists have?

    Physical therapists have several years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences. Our physical therapists have graduated from accredited physical therapy programs and are state licensed. Depending on the university, the physical therapy program is either a masters or doctorate level degree. Rest assured, your therapist is well trained to evaluate and treat your condition.

  • Do you offer programs for me once I’m better?

    Yes, once you have completed your therapy sessions, your physical therapist will review your continuing home program.  We will discuss which exercises and stretches would be most helpful in your continued recovery and we can also recommend which exercise equipment may be beneficial, should you have access to a health club.

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